Refund and Cancellation Policy

AI X Tool is a free AI resource directory and learning hub. The plans page provides Waffo checkout for directory listing services. Payment does not change review outcomes and does not guarantee homepage placement, traffic, or ranking.

If you were charged by a third-party resource site, contact that provider's billing or support channel directly. AI X Tool cannot cancel, refund, or look up third-party orders.

If an AI X Tool-owned directory, editorial, placement, or digital-content service is sold through Waffo, AI X Tool remains responsible for delivery, customer support, post-sale handling, and receiving and handling refund requests first. Contact AI X Tool through the Contact and complaints page with the order number and purchase email. Waffo acts as merchant of record for transaction processing, customer receipts, and taxes, and completes final refunds, chargebacks, and transaction disputes under its rules and applicable law.

Review the refund and cancellation terms in the Waffo Terms. If AI X Tool cannot resolve the issue, or the order email/checkout gives a different route, use that Waffo process. Waffo may decide refunds based on defects, failed delivery, mismatch with the description, unauthorized transactions, statutory rights, or risk controls.

When requesting a refund, provide the order number, purchase email, product name, issue description, and necessary technical evidence. Do not send full card numbers, verification codes, or identity documents through a public GitHub Issue. For product support information, use the private channel described on the Contact and complaints page.

Waffo's decision and applicable law determine whether a refund is approved, the amount, the original payment method, and any fees. After approval, the arrival time also depends on the issuer, payment method, and cross-border settlement.

Once live billing is enabled, the $9.9 six-month featured listing and $29.9 permanent listing must first pass AI X Tool editorial review. Payment does not change acceptance. Under Waffo rules, a refund may be requested if a submission is rejected or AI X Tool cannot provide the agreed category placement, display period, or content review described before checkout.

Refund requests may also be submitted for duplicate charges, service that has not started, or failure to deliver within the confirmed schedule. After service starts, the outcome will consider the actual delivery status, Waffo rules, and applicable law when the public listing URL, placement dates, editorial decision, and revision record show delivery against the confirmation. Include the order number and purchase email for support.

These rules follow the price, taxes, delivery, and refund conditions shown together on the product and Waffo checkout pages.

If a future product is digital content, software, or a subscription, the product page will state delivery, technical requirements, trial and renewal rules, cancellation access, and the applicable EULA before payment. Once digital content starts downloading, being accessed, or being activated, statutory withdrawal rights may be limited in some jurisdictions; any limitation will be disclosed before checkout.

Discounts, trials, or renewal arrangements that are not expressly stated are not promises. We will not use public channels to encourage bypassing Waffo refund or chargeback procedures.